Users can select the iHerb support chat in the language most convenient for them — English or another available language. The only difference between them is the support schedule.
The English-language chat for the U.S. region (which must be chosen in the website settings) operates 24/7, providing round-the-clock assistance. In contrast, the Russian-language chat has limited working hours, which may not always be ideal for users.
Another option is to contact support via email through the website or the mobile app. To do this, go to the Support Service section (use the direct link if available), scroll to the 24-hour Help by Email button, click it, and fill out the feedback form. A reply will be sent to your email within 24 hours.
THIS SITE IS NOT OFFICIAL iHerb Site. We like partners program